FAQ

Counselling is a process of talking to a trained professional about personal problems or issues in a safe, supportive and confidential setting.

We offer a range of counselling services, including individual counselling, couples counselling, family counselling, and group counselling.

Counselling can help with a wide range of issues, including anxiety, depression, stress, relationship problems, grief and loss, trauma, addiction, and more.

The length of counselling varies depending on the individual and their specific needs. Some people may benefit from only a few sessions, while others may require ongoing support for several months or longer.

Yes, counselling is confidential. We maintain strict confidentiality and adhere to professional ethics and guidelines to protect the privacy of our clients.

If you are struggling with personal issues or problems, counselling may be a helpful resource for you. We offer a free initial consultation to help you determine if counselling is right for you.

You can book a counselling session by contacting us through our website or by phone. Our friendly staff will guide you through the process.

Our counsellors are trained professionals with advanced degrees and extensive experience in their field. They are licensed and registered with professional counselling associations in the UK.

Yes, you can choose your own counsellor based on your personal preferences and needs.

In a counselling session, you can expect to talk about your personal issues and concerns in a safe, supportive and confidential environment. Our counsellors will listen to you without judgment and help you find solutions to your problems.

Our counselling services are affordable and we offer a sliding scale fee based on income. We also accept some insurance plans.

Counselling may be covered by some insurance plans. Please check with your insurance provider to see if you have coverage.

If you need to cancel or reschedule your appointment, please give us at least 24 hours’ notice to avoid a cancellation fee.

Yes, we offer online counselling services for clients who are unable to come to our office in person.

We recommend that counselling sessions be one-on-one, however, if you feel that having a support person present would be helpful, please discuss this with your counsellor.